Customer Services & Accounts Administrator

Howard James Recruitment is proudly representing a long-established and respected client in the agricultural sector, who are currently seeking a Customer Services & Accounts Administrator to join their friendly and professional team.

This is a fantastic opportunity for someone who enjoys a varied and customer-focused role within a busy office environment. Our client is a progressive, family-run business with a strong reputation for excellence and reliability across the North of England.

What You’ll Be Doing:

• Acting as the first point of contact via telephone for customers, suppliers, and internal sales teams
• Greeting and serving customers in person at the front desk, including taking payments
• Accurately processing and amending sales orders received via phone, email, or face-to-face
• Liaising daily with internal departments including sales, transport, and production
• Sending order confirmations and managing invoicing/crediting tasks
• Handling customer queries and complaints with professionalism and care
• Processing customer payments by cheque, card, and cash
• Performing general administrative duties to support the wider team

Working Hours:
Monday to Friday, 08:30 – 17:30

What’s in It for You:

• Company pension
• Group Life Assurance Scheme
• Additional holidays for length of service
• Optional accident insurance
• Cycle to work scheme
• Employee discounts
• Free on-site parking

Who We’re Looking For:

• Ideally educated to GCSE level or equivalent
• A strong communicator with excellent organisational skills
• Someone comfortable working across multiple teams with a proactive, can-do attitude
• Prior experience in an accounts or customer service role would be beneficial

This is a brilliant opportunity to join a supportive business that plays a key role in its sector and is known for its people-first approach and team spirit.