Howard James Recruitment is seeking an ambitious and enthusiastic individual to join a busy sales desk for a growing, dynamic business. This is a fantastic opportunity to work in a fast-paced environment, handling customer enquiries, purchase orders, and supporting the timely dispatch of goods.

Key Responsibilities:

• Deliver outstanding customer service, acting as the voice of the business.
• Manage incoming calls and emails efficiently, following up on customer quotes.
• Build strong relationships with customers, freight providers, and distributors.
• Obtain freight quotes for air, sea, and road shipments worldwide.
• Prepare sales documentation, commercial invoices, and manage dispatch paperwork.
• Work closely with the warehouse team to ensure timely order fulfilment.
• Input and manage sales orders, pricing, and customer account information using Sage or similar systems.
• Track shipments and provide after-sales support.
• Produce daily work-to-list reports and actively participate in team briefs.
• Support marketing activities, including mailers and customer contact list creation.
• Collaborate with the Sales Director to drive orders and identify new business opportunities.
• Maintain and utilise CRM systems and shared IT resources efficiently.
• Work proactively as part of a team and independently when required.

What We’re Looking For:

• Ambitious, motivated, and customer-focused.
• Strong organisational skills and attention to detail.
• Excellent Excel and IT skills; experience with Sage or other accounting systems advantageous.
• Enthusiasm to pick up the phone and make things happen.
• This is a fantastic chance to grow within a vibrant team, make a tangible impact, and develop your career in sales administration.

To Apply:
Please send your CV to Howard James Recruitment at careers@howardjames.co.uk