Are you a skilled Ecommerce Executive with a passion for website management and digital growth? Do you thrive in a fast-paced environment and have experience optimising online customer journeys? If so, we have an exciting opportunity for you!

Our client, a leading ecommerce business, is looking for a fluent German speaker to take ownership of their five ecommerce websites. You’ll be responsible for ensuring they are content-rich, user-friendly, and optimised for maximum conversions.

Key Responsibilities:

🛒 Manage and maintain five ecommerce websites, ensuring functionality and optimisation.
📈 Monitor and enhance the customer experience, identifying areas for improvement.
🎨 Oversee visual merchandising, ensuring products are displayed in line with industry standards.
🔎 Conduct regular competitor analysis to maintain a competitive edge.
📊 Review web metrics in Shopify, including Revenue, AOV, Orders, Sessions, and Conversion Rate.
📢 Utilise Google Analytics and other tools to track website performance and report against KPIs.
🤝 Liaise with external development teams to prioritise website improvements.
🎯 Collaborate with Marketing, Operations, and Commercial teams to maximise ecommerce potential.
📞 Act as the first point of contact for contractors and suppliers.

What We’re Looking For:

✔️ 2-3 years’ experience in a similar Ecommerce Executive role.
✔️ Strong proficiency in MS Office and website analytics tools.
✔️ Fluent German speaker – essential for this role.
✔️ Experience managing third-party contractors and development teams.
✔️ Strong analytical skills with the ability to translate data into actionable insights.
✔️ Excellent communication skills – both written and verbal.

The Offer:

💰 Salary: Up to £35,000 per year
🎉 Benefits: Casual dress, company events, pension scheme, employee discount, free parking, and more!
🏡 Work Schedule: Monday to Friday, with flexible work-from-home options.

If you’re looking for an exciting role where you can drive ecommerce success and have a direct impact on a growing business, apply today!

📩 Get in touch to find out more.

#EcommerceJobs #DigitalMarketing #OnlineRetail #WebsiteManagement #HiringNow #HowardJamesRecruitment #RecruitmentAgency

About the Role

We are seeking a proactive and detail-oriented IT Administrator / Resource Planner to join our growing team. This role is crucial in ensuring the smooth operation of our IT systems while also incorporating strategic resource planning to optimise technology and personnel within the organisation.

Key Responsibilities

IT Administration:

• Manage and maintain IT infrastructure, including networks, servers, and end-user systems.
• Provide technical support to employees, troubleshooting hardware, software, and connectivity issues.
• Install, configure, and update software and operating systems.
• Ensure data security, backup procedures, and disaster recovery plans are implemented effectively.
• Monitor system performance and implement necessary upgrades.
• Manage IT asset inventory and track software licences.

Resource Planning:

• Plan and coordinate staff rotas to ensure adequate IT support coverage.
• Forecast staffing needs based on workload and business requirements.
• Work closely with department managers to align IT support schedules with operational demands.
• Ensure efficient use of IT personnel to balance workload and maintain service levels.
• Develop policies and best practices for staff scheduling and shift planning.
• Monitor and review staffing levels to optimise productivity and cost-effectiveness.

Key Skills & Experience

• Proven experience in IT administration, systems support, or a similar role.
• Strong knowledge of networks, hardware, and software troubleshooting.
• Experience in staff rota planning or workforce scheduling is a plus.
• Familiarity with cloud-based technologies and cybersecurity best practices.
• Excellent problem-solving skills and attention to detail.
• Strong organisational and communication skills.
• Ability to work independently and as part of a team.

What We Offer

• £25-30k basic, plus excellent benefits
• Opportunities for career growth and professional development.
• A dynamic and supportive working environment.
• The chance to be part of a forward-thinking company that values innovation.

A well-established automotive service centre is looking for an experienced and passionate Vehicle Technician/Mechanic to join their workshop team. Whether you have dealership or independent garage experience, this is a fantastic opportunity to develop your career in a professional and supportive environment.

What You’ll Be Doing:

• Carrying out vehicle health checks using advanced diagnostic tools.
• Performing routine servicing and maintenance in line with manufacturer guidelines.
• Conducting repairs and ensuring vehicles meet safety and performance standards.
• Completing warranty work following manufacturer requirements.
• Preparing and testing new and used vehicles.
• Communicating professionally with customers and colleagues.
• Maintaining accurate service records and paperwork.
• Ensuring the workshop remains clean, organised, and compliant with health and safety regulations.

What We’re Looking For:

• NVQ Level 3 in Light Vehicle Maintenance and Repair (or equivalent).
• A full and valid UK driving licence.
• A minimum of 2 years’ experience as a qualified technician.
• Strong technical knowledge and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to work both independently and as part of a team.
• Experience with diagnostic tools and EV technology (desirable but not essential).
• MOT tester qualification (advantageous but not mandatory).

What’s on Offer:

• Competitive starting salary up to £38,000 (based on experience).
• Ongoing training and career development opportunities.
• Supportive and collaborative team environment.
• Company pension scheme.
• On-site parking and other employee benefits.

If you’re a skilled and motivated technician looking for your next opportunity, apply today!

Bookkeeper – Exciting Opportunity with a Growing Business

Are you an experienced Bookkeeper looking for your next opportunity? We are recruiting on behalf of a dynamic and fast-growing company that requires a detail-oriented professional to manage their financial records and ensure compliance with UK financial regulations.

Key Responsibilities

📌 Financial Records Management

• Maintain accurate records of all financial transactions.
• Process sales invoices, receipts, and payments.
• Reconcile bank statements and ensure compliance with financial regulations.

📌 Accounts Management

• Oversee accounts payable and receivable.
• Prepare cash flow statements and profit-and-loss reports.

📌 Tax & Compliance

• Prepare and submit VAT returns.
• Assist in the preparation of tax returns.

📌 Reporting & Communication

• Collaborate with accountants to produce financial reports.
• Liaise with clients, suppliers, and banking contacts on financial matters.

📌 Payroll Administration

• Process payroll as required.
• Ensure payroll compliance with relevant regulations.

What We’re Looking For

✅ Minimum of 2 years' experience in bookkeeping.
✅ Strong understanding of accounting principles (double-entry bookkeeping).
✅ Proficiency in accounting software (e.g., QuickBooks) and Excel.
✅ Excellent numerical skills with a keen eye for detail.
✅ Ability to work independently and meet deadlines.
✅ Strong communication skills for working with internal teams and external stakeholders.

Preferred Qualifications

🎓 AAT or equivalent bookkeeping qualification.
🎓 Knowledge of UK tax regulations and VAT processes.
🎓 Experience within an FCA-regulated or similar financial environment.

What’s on Offer?

💼 Full-time position (part-time options considered).
🏡 Hybrid working model (Monday to Friday).
💰 Competitive salary (£28,000 – £30,000 per annum).
📈 Opportunities for professional growth within a supportive team.

If you’re ready to take the next step in your career and join a business that values accuracy, organisation, and professionalism, we’d love to hear from you!

📩 Apply today! 🚀

Job Summary - Contact Centre Trainer

Responsible for developing and delivering comprehensive training sessions to travel industry professionals. This role ensures that all trainees meet quality and compliance standards while optimizing their skills and knowledge in line with company policies, customer expectations, and call quality standards. Additionally, the role includes maintaining and updating the Learning Management System (LMS) to ensure access to current and relevant training materials. Working as part of a collaborative team, the Travel Trainer contributes to shared goals and drives continuous improvement across training, quality assurance, and performance outcomes.

Reports To: Head of Training and Quality Assurance

Key Responsibilities

Training & Development

• Deliver engaging and interactive training sessions tailored to diverse learning needs.
• Develop and maintain training materials, including manuals, presentations, and online modules, to support employee growth.
• Conduct Onboarding training for new employees and refresher courses for existing staff.

Quality Assurance

• Monitor and evaluate the effectiveness of training programs by reviewing performance metrics and feedback.
• Perform quality checks on employee performance to ensure compliance with industry standards, company policies, and regulations.
• Provide feedback and recommendations to enhance the quality and efficiency of processes and procedures.

Compliance

• Ensure all training adheres to company standards, including service quality.
• Stay updated on changes in travel policies, technologies, and industry trends to incorporate into training programs.

Call Quality Assurance

• Monitor and evaluate customer interactions, including call recordings and live sessions, to assess adherence to company quality standards.
• Provide detailed feedback to team members on call quality, identifying strengths and areas for improvement.

Collaboration & Reporting

• Partner with internal stakeholders, including operations, customer service, and management, to align training with company goals.
• Generate and present reports on training outcomes, quality assurance findings, and performance improvements.

Learning Management System (LMS) Maintenance

• Regularly update the LMS with new training modules, resources, and course content to reflect current industry standards and company procedures.

Qualifications

• Experience: Minimum 2 years of experience in the retail travel industry, quality assurance, or training.
• Strong knowledge of travel regulations, customer service best practices, and operational workflows.

Key Skills

• Exceptional communication and presentation skills.
• Teamwork and operating as part of the wider Operational team
• Analytical mindset with attention to detail.
• Proficiency in training tools, e-learning platforms, and quality monitoring software.

Additional Requirements

• Willingness to travel as needed to conduct on-site training sessions.
• Role based in Warrington, Hybrid will be discussed at interview
• Certification in training, quality management, or LMS platforms (preferred).

About the Role:
Howard James Recruitment is delighted to be supporting our client in their search for a proactive and highly organised Term-Time Administrator. This is an ideal opportunity for someone looking to work during school hours and enjoy the flexibility of being off during school holidays.

Our client provides educational services for primary-aged children across Cheshire and Manchester and is growing rapidly. They need a skilled administrator to help keep their operations running smoothly while maintaining exceptional service standards for families and partner schools.

Key Responsibilities:

• New Student Enrolment: Manage the registration of new pupils, liaise with families, and coordinate invoicing and start dates.
• Daily Administration: Respond to queries, escalate complex issues, and assist the teaching team with support.
• Customer Service: Build relationships with families, staff, and partner schools, ensuring clear and friendly communication.
• Staff Payroll: Ensure accurate and timely payments for staff.
• Invoice Management: Issue, log, and track invoices efficiently.
• Marketing Campaigns: Organise and execute campaigns to attract new schools and families while evaluating their success.
• General Administration: Handle other administrative tasks to ensure seamless operations.

What We’re Looking For:

• Organised and Detail-Oriented: You excel at managing priorities and staying on top of deadlines.
• Friendly and Professional: You thrive on building positive relationships and delivering outstanding service.
• Tech-Savvy: Strong proficiency with Excel, Google Drive/OneDrive, and a willingness to learn new systems.
• Experienced Administrator: Previous administrative and clerical experience is essential.
• Positive Attitude: A fun and enthusiastic approach to work will fit right in with the team.

Why This Role is Perfect for You:

• Flexibility: Enjoy term-time working only—no weekends or school holiday commitments! The hours are designed to suit those who prefer a work-life balance, with roughly 9 am-3 pm being ideal, but flexibility is offered.
• Supportive Environment: Join a warm and friendly team dedicated to making a difference.
• Work-Life Balance: Perfect for parents or carers seeking a role that works around school schedules.
• Company Benefits: Free parking, flexible working options, and participation in occasional company events.

Requirements:

• Experience: At least 1 year in customer service or administration.
• Skills: Strong written and verbal communication, organisation, and attention to detail.
• Driving Licence: Desirable but not essential.

Part-time roles are like buses… you wait for one, and then two come along at once! 

We’re on the lookout for an experienced Accounts Assistant/Bookkeeper to join a small, family-run business based on the outskirts of Northwich. Due to the location, this role is best suited to car drivers.

Key Responsibilities:
 Purchase Ledger
 Sales Ledger
 Bank Reconciliation
 Completing Quarterly VAT Returns
 General Admin Duties

What We’re Looking For:
 Previous experience in an accounts role within a busy environment
 Knowledge of QuickBooks is a bonus but not essential
 A keen eye for detail and a proactive approach

The Perks:
 Flexible hours/days – approx. 22 hours per week with potential for extra hours
 Salary: ~£17,500 (based on a 22-hour week)

Interested? Send your CV to careers@howardjames.co.uk or drop us a message for more details! 

#Hiring #AccountsAssistant #PartTimeJobs #NorthwichJobs

We are seeking a meticulous and organised Part-Time Accounts Assistant to join our client’s dynamic team in Northwich. This is an excellent opportunity for someone with a keen eye for detail and experience in managing financial processes. The role focuses on Sage Line 50 and purchase ledger responsibilities, ensuring the smooth running of the company’s accounting operations.

Key Responsibilities:

• Manage and maintain the purchase ledger, including processing invoices, reconciling supplier statements, and ensuring timely payments.
• Use Sage Line 50 to input, update, and manage financial records accurately.
• Support month-end processes, including reconciling accounts and preparing reports.
• Assist with general bookkeeping duties, such as bank reconciliations and petty cash management.
• Handle queries from suppliers and resolve discrepancies promptly.
• Collaborate with the finance team to improve processes and maintain compliance.

What We’re Looking For:

• Proven experience in a similar accounts assistant or bookkeeping role.
• Proficiency with Sage Line 50 and a solid understanding of purchase ledger processes.
• Excellent organisational and time management skills.
• A high level of accuracy and attention to detail.
• Strong communication skills, both written and verbal.
• Ability to work independently and as part of a team.

Working Hours:

20 hours per week, with flexibility to work around personal commitments after the settling-in period.

Perks of the Role:

• Competitive salary £2,000 - £2,500 per month, for 20 hours
• Flexible working available after an initial settling-in period.
• Join a supportive and friendly team within a growing organisation.

An exciting opportunity has arisen to join our client, a well-established Wealth Management company, as an experienced Administrator / Personal Assistant. This role involves providing high-level operational support to the Managing Director (MD) and the leadership team. The position offers a diverse range of responsibilities, including diary management, travel arrangements, email and client administration, and other key operational tasks.

Key Duties and Responsibilities:

• Deliver professional and proactive support to the MD.
• Manage diaries, schedule client meetings, book appointments, and organise email and call time.
• Arrange business travel, including meetings, internal events, and flights.
• Maintain and update client records and files to ensure excellent service delivery.
• Use internal systems such as Salesforce, iBusiness, and My Practice to log client information accurately.
• Prepare for client meetings, including documentation and follow-up actions.
• Liaise with third parties to process client cases accurately and promptly.
• Handle calls, take messages, and respond to client queries.
• Oversee the MD's email inbox and manage tasks within Salesforce.
• Produce illustrations and payment forms (e.g., top-ups).
• Assist with MD's accounting requirements and liaise with the accountant where needed.
• Support marketing and event initiatives as required.
• Provide team support, including assisting other advisers during the MD's absence.

Person Specification:

• Excellent interpersonal skills with the ability to build rapport quickly, both face-to-face and over the phone.
• Strong written communication skills.
• Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel.
• Highly organised with exceptional attention to detail.Capable of managing time effectively and multitasking efficiently.
• Able to remain calm under pressure and manage conflicting demands effectively.
• Positive, proactive, and adaptable to change.
• A collaborative team player who can also work independently on tasks.
• Creative approach to problem-solving.

Job Title:
Training and Quality Assurance Manager (Hybrid – Cheshire and home-based)

Company Overview:
Our client is a dynamic and innovative travel company dedicated to providing outstanding sales and service solutions for a diverse portfolio of partners. They are rapidly expanding, delivering contact centre functions for some of the most recognisable names in the travel industry. With a strong commitment to excellence, our client continually seeks top talent to drive forward their growth and success. Currently, they are looking for a Training and Quality Assurance Manager to help develop and support their growing team.

Job Summary:
As a Training and Quality Assurance Manager, you will play a pivotal role in delivering comprehensive, effective, and engaging onboarding experiences for new employees and homeworkers working in the virtual call centre. You will design and implement tailored training programs that empower team members to excel and contribute to company success. This role requires a creative and strategic thinker with excellent communication skills and a passion for developing individuals. You’ll also work closely with clients to ensure alignment between the company’s values and those of the client’s in-house teams.

Key Responsibilities:

• Induction Programme Development: Create and continuously improve the induction programs for employees and homeworkers to ensure alignment with company values, culture, and objectives.
• Training Design: Develop and maintain training materials, modules, and resources tailored to each client, reflecting their brand, culture, product, and booking processes.
• Training Delivery: Conduct training sessions for new and existing team members using various instructional techniques and formats, including workshops, webinars, and e-learning platforms. Evaluate training effectiveness using feedback mechanisms and KPIs.
• Continuous Improvement: Regularly refine training content and methodologies to keep up with changing business needs and industry trends, with a focus on achieving service level agreements (SLAs).
• Partner Collaboration: Ensure timely communication of client processes, procedures, and updates to the wider team.

What We’re Looking For:

• Proven experience in designing and delivering training programs
• Familiarity with learning management systems (LMS) and e-learning tools
• Travel industry experience is preferred
• Excellent communication, presentation, and facilitation skills
• Ability to collaborate effectively with cross-functional teams and build relationships across organisational levels
• Strong organisational skills
• A passion for employee development and commitment to a positive work culture
• Willingness to travel domestically and internationally to client locations during onboarding

Benefits:

• Competitive salary
• Excellent career development and growth opportunities
• Work-life balance initiatives
• Employee recognition programs
• Inclusive company culture
• Discounted holiday benefits
• 25 days holiday

How to Apply:
Please submit your CV and a cover letter to careers@howardjames.co.uk, including Ref: TIE1 in the subject line.

Our Client is an equal opportunity employer, committed to creating an inclusive environment for all employees and homeworkers..

Howard James Recruitment is excited to be recruiting for our client, a leading provider of sustainable packaging solutions. We are seeking a meticulous and organised Compliance Officer for this part-time position (30 hours per week), which offers flexible hours and hybrid working options. This is a fantastic opportunity for an experienced compliance professional looking to maintain a healthy work-life balance while making a real impact.

About the Role:
In this key position, you’ll play a vital role in overseeing and managing compliance functions crucial to our client's operations. You’ll ensure that the organisation adheres to BRC standards, manages technical specifications, and performs regular risk assessments. If you are detail-oriented and take pride in maintaining high standards, this role will allow you to make a valuable contribution within a supportive environment.

Key Responsibilities:

• BRC Standard Compliance:
  • Maintain and update compliance policies in line with the BRC Global Standard.
  • Train and guide internal teams to uphold BRC requirements and best practices.
• Product & Supplier Compliance:
  • Manage product specifications and oversee supplier approvals to ensure they meet compliance standards.
• FSC Compliance:
  • Oversee Forest Stewardship Council (FSC) compliance, including conducting internal training and preparing for audits.
• EPR & Waste Reporting:
  • Manage compliance with Extended Producer Responsibility (EPR) packaging regulations and monitor waste return processes.
• Risk Assessments & Audits:
  • Conduct regular risk assessments and lead audits to ensure ongoing compliance with industry regulations.

Ideal Candidate:

This role is ideally suited to someone with a background in compliance or quality assurance within the manufacturing or packaging sectors. A strong knowledge of BRC and FSC standards, coupled with excellent organisational skills, will set you up for success in this position. If you’re a detail-oriented professional with a proactive approach, we want to hear from you.

Benefits:

• Flexible Hours: Work schedule tailored to suit your needs.
• Hybrid Working Options: Balance work-from-home with on-site days.
• Collaborative Environment: Join a team that values integrity and quality.

If you’re looking for a role where your expertise will be appreciated and rewarded, this is the opportunity for you. Apply today and take the next step in your career with our client, supported by Howard James Recruitment.

Schedule: Monday to Friday (Flexible Hours)

Are you a driven, ambitious Commercial Insurance Sales Executive with a knack for building client relationships and uncovering opportunities? We're looking for someone just like you to join our team! In this role, you’ll play a vital part in assessing and meeting the financial insurance needs of both new and existing clients, while keeping on top of product and market developments.

Key Responsibilities:

• Proactively manage a portfolio of commercial accounts, offering tailored solutions to meet each client’s unique needs
• Conduct market and product research, presenting recommendations and writing comprehensive reports to support your clients
• Stay informed on industry regulations, ensuring all dealings are compliant and up-to-date with data protection
• Build networks with professional bodies, ensuring visibility and awareness of industry trends
• Partner closely with Directors and Account Handlers to ensure smooth and effective client service

What We’re Looking For: To succeed in this role, you'll need experience in client-facing, corporate environments within commercial insurance, with strong analytical, numerical, and problem-solving skills. Excellent communication and organisational skills are essential, along with an eye for detail and a practical approach to compliance.

Why Join Us? You’ll receive the support of our in-house teams, giving you the focus and freedom to grow your client portfolio and achieve your sales goals. If you’re ready to take your career to new heights, we’d love to hear from you!

Requirements:

• Proven experience in commercial insurance
• Broad understanding of compliance within the industry
• Driving licence essential for client meetings

This role is perfect for a proactive, relationship-focused individual who’s ready to make a real impact.

We’re on the lookout for a motivated Junior Administrator to join our busy office. This is an excellent opportunity for someone who’s eager to develop their skills and gain valuable experience in an administrative role. You’ll provide essential support to various teams, ensuring everything runs smoothly and efficiently.

Key Responsibilities:

• Handling general administrative tasks such as filing, scanning, and photocopying
• Answering phones and directing calls or taking messages
• Managing the office post (incoming and outgoing)
• Assisting with data entry and maintaining office databases
• Organising meetings and preparing meeting rooms
• Ordering office supplies and keeping track of stock
• Supporting the team with any additional admin duties as needed

Skills and Experience Required:

• Excellent organisational skills with an eye for detail
• Strong written and verbal communication skills
• Ability to work well on your own initiative and as part of a team
• Confident using Microsoft Office (Word, Excel, Outlook)
• Previous office experience is a plus, but not essential – training will be provided
• A positive attitude with a willingness to learn and develop

Benefits:

• £23-£25k basic
• Opportunities for progression within the company
• A supportive and friendly office environment
• Training and development to help you grow in the role

The Company:
Our client is a family-run business with a strong emphasis on teamwork, trust, and flexibility. As a key member of their close-knit team, you’ll be contributing to the smooth running of daily operations. This is a supportive environment where no two days are the same, and initiative is highly valued.

Job Overview:
Our client is seeking a versatile and organised Administrator to manage the variety of tasks that come with supporting a family-run company. Flexibility is essential, as you'll be involved in multiple areas of the business, taking on new challenges and adapting to the company’s evolving needs.

Key Responsibilities:

• Handling general administrative duties, including answering calls, managing emails, and maintaining records
• Assisting with invoicing, order processing, and stock control
• Providing diary management, scheduling meetings, and organising travel arrangements
• Supporting with the coordination of family events and business functions
• Proactively solving problems and stepping in to help across different areas when needed
• Ensuring the smooth operation of the office by maintaining supplies and overseeing equipment maintenance

Key Skills & Requirements:

• Previous administrative experience, ideally within a small business environment
• Strong organisational skills with excellent attention to detail
• Ability to be flexible and adapt to changing priorities
• Proficiency in MS Office (Word, Excel, Outlook)
• Knowledge of account packages like Zero or
• A proactive attitude and a willingness to support the team in any capacity
• Ability to manage your own workload while responding to the needs of the family and business

What’s on Offer:

• A supportive and inclusive working environment
• Opportunities for personal and professional development
• Varied and engaging work with the opportunity to make a tangible difference
• £23,400-£25,350 basic

Are you a motivated individual interested in progressing your career in tax?

Why not join our clients growing practice as our personal tax assistant. Our client has strong company values with an emphasis on quality of life which offers a great team working environment with flexible working hours.

What we offer:

• Competitive salary
• Flexible working options
• TOIL system
• Buy/sell holiday policy
• Summer social event & Christmas Party
• WOW team treats each month
• Friendly working environment
• Ongoing work-based training
• Cycle to work scheme
• Westfield Cashback Health Plan

Role Description
You will work alongside our qualified staff, team leaders and directors, to deliver tax compliance requirements for a varied portfolio of clients from different industries. You will be asked to support the team in a number of ways.

Your role will include the following:

• Preparation and submission of self-assessment tax returns
• Reviewing of other colleagues’ self-assessment tax returns
• Preparing tax calculations and assisting with tax planning
• Preparation and completion of forms P11D and other BIK related work
• Communication with clients, colleague’s and HMRC via telephone, email, and written correspondence
• Assist senior management and accounts teams with tax queries

You will have:

• At least 2 years work experience in practice preparing tax returns
• ATT qualification or studying towards this (or equivalent experience)
• Dealing with tax compliance work
• Ability to thrive in a dynamic team environment
• Desire to learn and be proactive within the role
• Passionate about offering a high-quality service to clients (including a high attention to detail)
• Friendly, and able to communicate clearly to both your colleagues and clients.
• Strong time-management and IT skills