Administrator / Accounts Assistant

We’re currently seeking a confident and proactive Administrator / Accounts Assistant to join a busy and fast-paced warranty department. This is a varied role, ideal for someone who enjoys working on the phone and has a solid grasp of basic accounts admin.
📅 Working Hours:
Monday to Friday, 9.00am – 5.30pm (1 hour lunch break)
💼 Key Responsibilities:
Handling inbound calls from customers, retailers, and claims teams
Navigating the warranty portal with ease
Responding to emails from retailers and following up on queries
Ordering parts and managing order progress
Raising and processing invoices
Entering daily bank transactions accurately
Supporting credit control activities
Occasionally dealing with customer and retailer complaints
📞 This is a phone-heavy role, so a confident telephone manner and excellent communication skills are a must!
📚 The Ideal Candidate Will Have:
Strong telephone and interpersonal skills
Previous admin or accounts experience (claims experience is a bonus!)
A good eye for detail and a professional approach to customer service
Experience using Sage would be highly advantageous
🎁 Perks & Benefits:
£13.00 per hour
37.5 hours per week
Company pension scheme
On-site parking
If you’re organised, enthusiastic, and ready to get stuck in, we’d love to hear from you!
Job Features
Salary | £25000 - £27000 Per Year |