Administrator
Full-Time
Stoke-on-Trent
We are seeking a skilled Administrator to join our team in managing daily office operations. The ideal candidate will be organised, detail-oriented, and proficient in various administrative tasks.
Responsibilities
- Perform general clerical duties including data entry, and document management
- Manage office correspondence and phone calls with professionalism and efficiency
- Request proof of ID and address from our customers
- Produce finance contracts and issuing them to customer via post, online systems and email
- Resolve customer challenges
- Guiding customers through their document journey
- Looking after in life customer queries
- Provide administrative support to staff members as needed
Skills
- Ability to handle challenging situations and find solutions
- Strong data entry skills with high accuracy and attention to detail
- IT skills (Microsoft Office, Outlook, database management, CRM’s)
- Excellent phone etiquette and communication skills
- Organisational abilities to manage multiple tasks efficiently
Remuneration
- Salary – £22,000.00-£25,000.00 per year
- Hours – Monday to Friday, 08.45 – 17.30 (1 hour for lunch)
- Full-time, Permanent
Additional
- Must hold a valid UK driving licence
- Uniform provided
Job Features
Salary | £22000 - £25000 Per Year |