Full-Time
Stoke-on-Trent

We are seeking a skilled Administrator to join our team in managing daily office operations. The ideal candidate will be organised, detail-oriented, and proficient in various administrative tasks.

Responsibilities

  • Perform general clerical duties including data entry, and document management
  • Manage office correspondence and phone calls with professionalism and efficiency
  • Request proof of ID and address from our customers
  • Produce finance contracts and issuing them to customer via post, online systems and email
  • Resolve customer challenges
  • Guiding customers through their document journey
  • Looking after in life customer queries
  • Provide administrative support to staff members as needed

Skills

  • Ability to handle challenging situations and find solutions
  • Strong data entry skills with high accuracy and attention to detail
  • IT skills (Microsoft Office, Outlook, database management, CRM’s)
  • Excellent phone etiquette and communication skills
  • Organisational abilities to manage multiple tasks efficiently

Remuneration

  • Salary – £22,000.00-£25,000.00 per year
  • Hours – Monday to Friday, 08.45 – 17.30 (1 hour for lunch)
  • Full-time, Permanent

Additional

  • Must hold a valid UK driving licence
  • Uniform provided

Job Features

Job Category

Administration

Salary£22000 - £25000 Per Year

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