About the Company

Our client is a well-established and fast-growing removals business with an excellent reputation for delivering smooth, stress-free relocations across both residential and commercial sectors. Known for their friendly, reliable service and hands-on approach, they’ve built a loyal customer base and a strong local presence.

As the business continues to expand, they’re now looking for a proactive Business Support Administrator to join the team and keep operations running efficiently behind the scenes.

The Role

This is a key support position within the business — perfect for someone who enjoys variety and being at the centre of day-to-day operations. You’ll be the link between customers, the office, and the operations team, ensuring everything from bookings to logistics runs seamlessly.

Key responsibilities include:

• Handling customer enquiries via phone and email
• Scheduling and confirming bookings, and managing vehicle availability
• Assisting with route planning and daily logistics coordination
• Processing invoices, payments, and maintaining accurate business records
• Liaising with staff and contractors to ensure smooth job delivery
• Providing general administrative support to the owner and wider team

About You

We’re looking for someone who brings energy, organisation, and a friendly, can-do attitude.

You’ll ideally have:

• Previous experience in administration and/or customer service
• Excellent communication skills, both written and verbal
• Strong attention to detail and good multitasking ability
• Confidence using Microsoft Office, Outlook, and CRM or booking systems
• A proactive approach and the ability to adapt in a busy environment
• Experience in removals, transport, or logistics (advantageous but not essential)

What’s on Offer

• Salary from £23,500 – £25,000 per annum
• 28 days annual leave (including bank holidays)
• Supportive, friendly team environment
• Opportunities to develop as the company continues to grow
• Free on-site parking