Full-Time
Stoke-on-Trent

Brief Description of Job Purpose:

The purpose of this role is to identify the most important internal and external quality concerns and to determine the root cause and lead implementing a robust corrective action to prevent recurrence, the results of which will drive down the cost of poor quality, improve right first time and improve customer satisfaction.

Key Accountabilities:

 Ensure a safe working environment for all staff and continually improve the environment and procedures, reacting to suggestions and proactively searching for issues.
 Ensure quality is improved by ease of design and proactively seeking methods to improve performance.
 Management of the central collation of quality concerns data and present data on trends, pareto and information on the cost of poor quality.
 The strive to zero waste in defects and material through the development of simple error proof ways of manufacture.
 To look forward and strategically suggesting new technology and alternative processes/methods of manufacture that will benefit the business. Visualisation of quality and defect and improvement awareness on the shop floor.
 Chairing quality concern meetings and keeping on top of concerns so and timely resolution.
 Develop the members of the team to upskill/cross train and engaged.
 Ensure all certification and calibration is up to date.

Key Responsibilities:

 Identify and help rectify any unsafe practices and assist with leading indicator safety reviews.
 Drive a culture of support and development and zero waste through SQDCP process, improving performance to maximise KPI’s using lean tool and techniques.
 For undertaking audits of the management system.
 Identify defect trends that support what focus the company is best spending its time on to get the best improvement in quality performance.
 Assist in developing SOP’s for current and new projects.
 Develop control plans for products and a control plan system.
 Assist in quality questions for customers.
 Be involved in lean principles in sections such as 5S, Standard Operations, Visual Management.
 Lead audits in the section on time and to a high quality, identifying improvements and dates to complete actions.
 Report daily, weekly, and monthly on section performance in line with the KPI’s in the quality manual and at the various review meetings.
 Ensure any spend in the section is within budget.
 Identify new equipment and processes that can help to improve gross margin within the section.
 Manage all certification ensuring budget costs are provided annually to accounts and managed throughout the year. Assist is special projects as and when required which may be in other departments

Job Features

Job CategoryEngineering
Salary£40000 - £42000 Per Year

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