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Should this vacancy not be ideal for you, send your CV to us and one of our team will call you back to discuss options,
or call the number below for some friendly advice. careers@howardjames.co.uk

0333 577 2110

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Title Processing Officer
Salary £18-24k basic
Location Northwich

We are looking for dynamic team worker who is adaptable and prepared to take on challenging and varied initiatives within a rapidly developing business. Working under your own initiative and across a
variety of different business areas you will have experience of delivering excellence as part of a multifunctional team whilst maintaining exceptional levels of quality, professionalism and at all times.

The Processing Officer will report to the Processing Team Leader and will be part of a highly effective team and will take an active part in the progression of the business as it enters the next stage of growth.

The role requires a good level of customer service skills with an ability to:

  • Answer customer telephone calls while dealing with them appropriately, performing telephone call-backs in respect of customer payment requests received and opening,
    recording and distributing post received.
  • Check new account documentation received from the Relationship Management Team to ensure that all of the business Anti-Money Laundering and ‘Know your Customer’
    requirements are met and all relevant searches are carried out before new accounts are opened.
  • Set up of new customers accounts, opening and closing of accounts, all aspects of ongoing account maintenance and the subsequent set up of customer internet banking and other
    account facilities.
  • Send out of the monthly customer account statements and the processing of the monthly Account Maintenance Charges to customer accounts.
  • Provide support to the rest of the team, helping to ensure that all areas of work within the team are dealt with accurately and in a timely manner.

Who we’re looking for

  • Someone with a keen eye for detail and accurate and timely data inputting and administration;
  • The ability to work under your own initiative and to strict deadlines;
  • Excellent customer service skills;
  • Good Problem Solving skills;
  • Ability to work effectively as part of a team and;
  • Ability to work and communicate effectively with other areas of the bank including Compliance, Risk, Settlements and RMT.

Salary: The salary will be £18-24K per annum.

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<< Back to Latest Vacancies

If this vacancy is not right for you, send your cv >> to Howard James Recruitment and one of our team
will call you back to discuss options, or call the number below for some friendly advice.

0333 577 2110