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Title Settlements Officer
Salary £19-21k
Location Northwich

Our clients are a leading International bank and due to recent growth within the organisation they are now looking for a Settlements Officer to join the team.

The ideal Settlements Officer should have excellent numerical and organisational skills; have
accurate keyboard skills along with a professional and courteous telephone manner. Working
within a team of 10, the Settlements Officer will be responsible for accurate and timely
execution and delivery of Customer and Bank transactions, working to SLA’s and dealing with
both inward and outward payments. He / She will ensure the team continues to deliver a first
rate Customer Service internally and externally adhering to Bank Procedures and Internal
Controls.

Duties:

  • Inputting/processing /authorising payments
  • Carrying out investigations
  • Dealing with customer enquiries
  • General database maintenance.
  • Working within a team of 10, provide back-office support and service on banking operations.
  • Responsible for processing of Customer Transactions: BACS, CHAPS, and International Payments.
  • Proactive in proposing and providing processing solutions.

Key skills / Experience:

  • Relevant experience within a Back office / administration office environment.
  • Payments experience is preferred, but not essential.
  • Knowledge of Swift Messaging – MT103 / MT202 would be advantageous, but not essential.
  • A good attention to detail, adaptability, a keenness to learn and accurate keyboard skills.
  • Proficient in Microsoft Excel, Outlook and Word.
  • A good team player, capable of working in a fast paced pressured environment.
  • Ability to build relationships effectively, both in the immediate team and wider business.
  • Excellent Communication Skills, with ability to provide exceptional levels of customer service.
  • Able to work in a fast paced pressured environment, maintaining accuracy and quality.
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If this vacancy is not right for you, send your cv >> to Howard James Recruitment and one of our team
will call you back to discuss options, or call 0161 641 2550 for some friendly advice