Our Client is seeking a motivated and customer-focused Service Advisor to join their team in Warrington. This role offers an exciting opportunity to work with a leading name in the automotive industry, providing excellent customer service and support.

Key Responsibilities:

• Greet and assist customers with their service needs
• Schedule and coordinate vehicle services and repairs
• Communicate with customers regarding service recommendations and updates
• Maintain accurate records of services and transactions
• Collaborate with the service team to ensure efficient workflow

Qualifications:

• Previous experience in a similar role within the automotive industry
• Strong communication and interpersonal skills
• Ability to work effectively in a fast-paced environment
• Proficiency with computer systems and software
• A valid driver's license

Benefits:

• Competitive salary and performance-based bonuses
• Opportunities for career development and advancement
• Comprehensive training programs
• Employee discounts on vehicle services and purchases
• Friendly and supportive work environment

If you are passionate about delivering exceptional customer service and have the skills and experience required for this role, we would love to hear from you. Apply now to join Our Client and take the next step in your career.

Do you want to work for a growing company, offering an excellent salary and benefits package, including hybrid working and opportunities for progression?

We are actively seeking a Payroll Coordinator for a highly reputable company in Macclesfield.

This is a fantastic opportunity to join a very successful business on a permanent basis.

The main duties include:

• Processing of assigned payrolls on a weekly & monthly basis
• Payments to third parties met to the deadline
• Dealing with payroll queries via the team inbox and telephone
• Internal system knowledge to assist colleagues using the online portal system (training will be provided)

Our client is looking for a candidate who has:

• Payroll experience
• Tax and NI knowledge and experience
• Up to date payroll legislation knowledge
• Good communication skills

Benefits include:

• Competitive salary (£28k)
• 23 days holiday plus Bank Holidays, with the option to purchase additional days
• Hybrid working
• Free lunches
• Progression opportunities
• Free parking
• Pension

This is an excellent opportunity, not to be missed!

Apply online now!

Experienced Customer Services Advisor

Location: Winwick, Warrington

Our client, a leading service provider, is experiencing significant growth and is seeking an experienced Customer Services Advisor to join their team in Winwick, Warrington.

Key Responsibilities:

• Manage a high volume of inbound and outbound calls efficiently.
• Handle customer inquiries with professionalism and courtesy.
• Identify customer needs and provide additional information as required.
• Upsell products and services to meet management targets.
• Address objections professionally, highlighting the benefits of products and services.
• Organize workshop diaries to maximize productivity.
• Participate in training sessions.
• Assist with service retention overflow activities.
• Support marketing activities and handle general queries.

Ideal Candidate:

• Confident in phone communication with a professional attitude toward customer interactions.

Critical Skills:

• Excellent telephone communication skills.
• Strong attention to detail.
• Strong administration and organizational skills.
• Ability to work under pressure and meet tight deadlines.
• Ability to work effectively within a team.

For more information or to apply, please send your CV via the "Apply Now" button. A member of our team will contact you to discuss your application in greater detail.

At Howard James Recruitment, we're passionate about connecting talented individuals with rewarding career opportunities. We're excited to present a fantastic opportunity for an Audio Typist to join a dynamic and forward-thinking organisation. If you're meticulous, efficient, and have a keen ear for detail, this role could be your next career move.

Role Overview: As an Audio Typist, you will play a crucial role in ensuring the smooth and efficient operation of our client's administrative processes. You will be responsible for transcribing audio recordings into accurate and well-formatted documents. This role demands a high level of accuracy, speed, and the ability to work independently.

Key Responsibilities:

• Transcribe into written documents accurately and promptly.
• Ensure all documents are correctly formatted and free of errors.
• Maintain confidentiality and handle sensitive information with discretion.
• Collaborate with other team members to meet deadlines and manage workloads.
• Provide general administrative support as required.

Qualifications and Skills:

• Proven experience as an Audio Typist or in a similar role.
• Excellent listening and typing skills, with a minimum typing speed of 60 wpm.
• Strong attention to detail and a high level of accuracy.
• Proficiency in using Microsoft Office.
• Ability to manage multiple tasks and work under pressure to meet deadlines.
• Strong organisational and time management skills.
• Excellent communication skills, both written and verbal.

Why Join Us?

• Competitive salary and benefits package.
• Opportunity to work within a supportive and professional team environment.
• Career development and training opportunities.
• A positive and inclusive workplace culture.

If you are a dedicated and detail-oriented individual with a passion for transcription, we would love to hear from you. Apply now to join our client’s team and contribute to their ongoing success.

Person Specification

Attention Graduates! Are you driven and eager to kickstart your career in the banking industry? Look no further - Our clients want you to be part of their team!

We're on the lookout for graduates who will become the future talent within our clients growing team. As they expand globally, we're offering a unique and thrilling opportunity for graduates to join and gain invaluable knowledge of financial services. As proud recipients of the Investors In People Platinum award, our clients are  dedicated to helping our employees reach their full potential through continuous learning opportunities.

Your responsibilities will include:

• Crafting business plans for entering new jurisdictions.
• Providing support to the Head of International Development on various activities and projects.
• Assisting in the preparation of Committee and Board Papers for international offices.
• Regularly aiding international offices in addressing inquiries and engaging with stakeholders as necessary.
• Contributing to the production and delivery of management information (MI) reports.
• Conducting information gathering and research on targeted international locations for the bank.

About you:

• You're a recent graduate with a relevant degree, preferably in business or an MBA.
• You're a dynamic team player who thrives on adapting to and tackling challenging and diverse initiatives.
• You have a keen interest in financial services.
• You're committed to delivering excellence with exceptional levels of quality and professionalism.

If you're ready to embark on an exciting journey please send us your CV via the "Apply Now" button and one of the team will call you back to discuss the role and your application in greater detail.

Join our dynamic team at a leading international bank in Northwich! We're expanding and seeking a Compliance Risk Officer to join us.

This role offers an exceptional opportunity to delve into a specialized area while gaining valuable insights into overall business operations. As a key member, you'll collaborate closely with the Compliance Team and Deputy Head of Compliance to achieve our business and regulatory objectives.

Responsibilities include:

• Assisting the Deputy Head of Compliance on various activities and projects.
• Conducting thorough research and analysis to produce reports and returns.
• Executing specific tasks within defined processes and terms of reference.
• Providing support, advice, and guidance to departments and business units on compliance frameworks, policies, and procedures.
• Ensuring clear definition of compliance principles, policies, and procedures, and proactive communication of regulatory developments.
• Maintaining competence in compliance work according to legal and regulatory requirements and strategic divisional needs.
• Cultivating and sustaining effective relationships with internal stakeholders.
• Keeping abreast of regulatory, legislative, and market changes impacting the business.

Requirements:

• Substantial compliance experience in the financial services industry.
• Demonstrated ability to collaborate in multi-disciplinary teams across business units.
• Profound understanding of relevant regulations.
• Strong analytical capabilities.
• Self-driven with the ability to work autonomously.
• Proficiency in various analysis methods while upholding accuracy and quality.
• Excellent report writing skills.
• Detail-oriented with adaptability and a passion for learning.
• Effective team player in fast-paced environments.
• Skilled in building relationships within and beyond immediate teams.
• Proficient in Microsoft Excel, Outlook, and Word.

For further details or to apply, please submit your CV via the "Apply Now" button. Our team will reach out to discuss the role and your application. Join us in shaping the future of compliance in banking!

We are recruiting a "contact centre agent" to join our client in a fantastic modern facility in Warrington.

THE BENEFITS

• 22 days holiday plus bank holidays AND your birthday off!
• Employee Car Scheme
• Family run business and friendly culture
• Ongoing development and achievable career path
• State of the art facility and working environment
• Life Assurance Scheme

YOUR RESPONSIBILITIES

• To deal inbound customer calls in a professional manner
• Booking appointment on to the service booking system.
• To make follow-up calls in relation to service, promotions, and seasonal campaigns

WHAT WE'RE LOOKING FOR

• Excellent customer service skills.
• Excellent communication skills
• Reliable and focussed.
• Ability to work well under pressure and to tight deadlines.
• Ability to work within a team environment.
• Excellent attention to detail.
• Ability to use own initiative.

This is an incredible opportunity to join a family based business that offers both a competitive salary along with a prestige brand and company culture. Other benefits include great staff discounts and life assurance

Our clients are a leading accountancy firm renowned for their expertise in supporting businesses across various accountancy functions. Due to expanding operations, they seek an adept Tax Specialist to bolster their Mansfield team.

As part of your role, you'll:

• Ensure the effective delivery of tax advice, prioritizing technical excellence and a pragmatic approach
• Oversee a client portfolio, catering to both corporate and personal tax compliance requirements
• Support in managing the workload and personnel within the tax team
• Execute various tax advisory projects, encompassing group structures, share option guidance, let property campaigns (LPC), online disclosures, CGT returns, and inheritance tax matters
• Collaborate with tax partners on additional advisory initiatives
• Maintain regular and appropriate communication with clients via diverse channels such as conversations, emails, letters, and face-to-face meetings

We're looking for someone who:

• Holds a CTA/ATT qualification
• Brings some level of practice experience to contribute to managing a client portfolio effectively
• Demonstrates problem-solving prowess to independently resolve client issues satisfactorily
• Possesses exceptional interpersonal skills for seamless communication across all levels
• Exhibits keen attention to detail and a knack for producing high-quality written communications
• Carries a positive mindset and a proactive, can-do attitude
• Can thrive under pressure in a complex environment while managing a diverse workload

This position offers flexibility in terms of full-time or part-time employment, with permanent prospects and a competitive salary ranging from £35,000 to £50,000 per year. Additionally, you'll enjoy benefits such as extra leave, participation in an employee mentoring program, free and on-site parking facilities, as well as private dental and medical insurance coverage. The schedule entails Monday to Friday commitments. If you're ready to take on this exciting opportunity, we'd love to hear from you!

For more information or indeed to apply please send your CV via the "Apply Now" button and one of the team will call you back to discuss your application in greater detail.

Our clients are a leading company within financial services and due to growth within the business they are now looking to recruit an experienced Customer Services Advisor to join the team within a busy back office function on Gadbrook Park in Northwich.

Working Monday to Friday, this is a fantastic opportunity for an experienced applicant to secure a role within a supportive company where progression is encouraged.

The ideal candidate will be responsible for assisting customer with a variety of queries, both over the phone and also over email, you will be polite and professional at all times and endeavour to resolve the query on a first call basis where possible.

You will have a minimum of 6 months Customer Services experience gained within a office based environment and be IT literate including Word, Excel and Outlook.

For more information or indeed to apply please send your CV via the "Apply Now" button and one of the team will call you back to discuss your application in greater detail.

We are looking for an experienced Office Administrator for my client based on Gadbrook Park in Northwich. You should have previous experience of general office administration work and able to work under pressure and part of a team, and have a good knowledge of Microsoft software.

Job Purpose:

Duties:

• Manages correspondence by answering emails and sorting mail
• Handles expenses and billing cycles
• Manages part reception area and looks after visitors
• Answers phone calls and transfers them as necessary
• Data Input, Drafts, formats, and prints relevant documents
• Maintains stock lists and orders office supplies as needed
• Interacts with directors and carries out their requests
• Creates agendas and takes meeting notes
• Assists in purchase orders and invoicing
• Manages outgoing post and records data on special deliveries
• Photocopies and files appropriate documents as needed
• Account management for specific client’s – training given

Our clients are one of the regions leading firm of Chartered Accountants and due to growth within the company they are now looking to recruit a Bookkeeper to join the team based in Newcastle to manage a diverse portfolio of clients.

Main Duties:

• Provision of bookkeeping services to clients
• Preparation and submission of VAT returns
• Ensuring a high level of accuracy and consistency in bookkeeping functions to TB stage (for handover to Accounts Team)
• Carrying out cloud solutions demonstrations and training for existing and prospective clients
• Providing support to clients to convert them from their existing bookkeeping and accounting practices to their chosen cloud solution
• Liasing with Client Managers/Team Leaders to ensure efficiency and accuracy of bookkeeping and the clients progress through the accounts preparation process
• Cloud accounting experience (Xero/Quickbooks/Receipt Bank/AutoEntry/Hubdoc)

You must possess a can-do attitude, be adaptable, pay good attention to detail and possess good communication skills. You will hold a clean driving license and have access to transport, as you may be visiting clients at their premises.

It is highly essential that you have Xero experience as a large volume of the work will be prepared using this software.

It is essential you have experience in the following:

• Double-entry bookkeeping
• Maintaining bank feeds and bank reconciliation
• Creating bank rules and selecting the correct nominal code
• Posting of sales invoices
• Posting of supplier invoices manually or by using Hubdoc
• Preparation of MTD VAT returns and submission
• Preparation of domestic reverse charge adjustments
• Ability to produce a trial balance with an understanding of accruals, prepayments, and depreciation.
• Confident in using Excel, Word, and Outlook.

For more information or indeed to apply please send your CV via the "Apply Now" button and one of the team will call to discuss your application and the role in greater detail.

Our client are a leading provider of outsourced business services and due to growth within the company they are now looking to recruit an experienced Payroll Administrator to join the busy team.

Our client offers excellent on the job training and a real commitment to professional development.

Job Description:

In this role, you will engage with a diverse range of clients, prioritizing proactive client support as a core focus. You will assume responsibility for a portfolio of payroll clients, delivering high-quality services efficiently.

Key Responsibilities:

• Managing the processing of timely and precise weekly, monthly, and 4-weekly payrolls for approximately 560 clients.
• Offering guidance and advice to clients on payroll, pension legislation (particularly auto-enrollment), and GDPR regulations, while providing expertise in payroll best practices.
• Demonstrating comprehensive end-to-end knowledge of all payroll service aspects, including reconciliations, reporting, BACS payments, and ensuring full compliance with statutory requirements on behalf of clients.
• Supporting colleagues in handling workflow demands effectively.

Candidate Profile:

The ideal candidate should possess:

• A proven track record of meticulous attention to detail and consistently delivering accuracy within tight deadlines.
• Proficiency in using Sage 50; familiarity with Xero is a plus (though not mandatory).
• Strong teamwork skills, displaying a professional, adaptable, and positive attitude.
• Excellent verbal and written communication abilities, coupled with a friendly telephone manner.
• A commitment to delivering excellent customer service to clients and internal departments.
• A positive attitude, exceptional organizational skills, commercial awareness, and effective time management.

The ideal candidate will have previous experience working within a busy payroll department processing high volumes of payroll activities with a high degree of accuracy.

Our client offers a competitive basic salary package and an attractive benefits package including:

• Casual dress code
• Flexible working
• Remote/ hybrid working opportunities
• Fully funded CPD Support and ongoing training
• Life Assurance
• Opportunities to progress

For more information or indeed to apply please send your CV via the "Apply Now" button and one of the team will call you back to discuss your application in greater detail

Due to an internal promotion, applications are invited from suitably qualified and experienced professionals for the role of Executive Assistant

The post holder will need to become fully conversant with the company’s organisational structure and fully understand the CEO's calendar and meeting schedule. The post holder will need to co-ordinate and manage the efficient day-to-day running of the CEO's office, to ensure the smooth flow of incoming and outgoing work and information, and to deliver specific projects. Strong interpersonal and communication skills are absolutely essential.

The post is ideal for someone who is motivated, organised and able to work autonomously in a fast-paced, professional environment. Tact, discretion and judgement will be vital. 

This vacancy represents an ideal opportunity to take a lead administrative role, in a vibrant, supportive organisation.

Main Duties for this role include

• Working closely with the CEO to formulate strategies pertinent to the aspirations and needs of the business and ensuring that these are implemented when formally approved by the Executive Team.  
• Provision of professional administrative advice to and support for the CEO and Executive members, including the acquisition of information and its interpretation.
• Ensuring Executive compliance with company policies and procedures.
• Ensuring continuity of information, knowledge and systems at Executive level as and when senior officers change.

A full job description is available upon registration

Job Description - Admin Assistant

Our client are a firm of surveyors working for developers in renewables, wind, solar, battery, telecoms, gas and electricity sectors. They are committed to providing the most professional, dynamic and commercially sound service to their clients all over the UK.

The company has an inclusive, respectful, hard working culture with communication and collaboration key to delivering successful outcomes for both our clients and the team itself. We value our staff, promoting a healthy work life balance including a healthy diet, exercise and mental wellbeing.

Our aim is simple: to keep growing as the voice of authority in the industries we serve, and to continue to provide the best possible support to our high calibre clients.

YOUR ROLE WILL INVOLVE:

• Answering the switchboard
• Daily post processing, filing and office administration
• General office administration including travel and accommodation
• Liaising with Office/Field staff
• Undertake searches

YOU MUST BE ABLE TO DEMONSTRATE:

• A willingness and enthusiasm to work for a small company with a bespoke specialist set of individuals
• Individualism and Diversity
• Ability to work well as an individual and as part of a team
• Professional appearance and manner
• Kindness and consideration for the needs of colleagues and clients
• Courteous Approach
• Good time management
• Good IT Skills including Word, Excel and Outlook
• Agreement to undertake a training programme in Pitman Training Administrative Assistant Diploma

TYPICAL BENEFITS:

• Training programme to include Pitman’s Administrative Assistant Diploma
• 20 Days Holiday Per Year not including Bank Holidays
• A working culture that encourages inclusion and diversity
• Access to a Highly Competitive Pension Scheme
• Access to a Gym and Showers and supportive health benefits.
• Subsidised healthy lunches and on site facilities to prepare meals

Hours - Core Hours 8.30am to 5.30pm Monday to Friday plus overtime when required